Everything you need to know about PointCloudWIZ: licensing, compatibility, installation, point clouds, troubleshooting, and support.
PointCloudWIZ for
| 1. What is PointCloudWIZ? | PointCloudWIZ is a plugin for AutoCAD, ZWCAD and BricsCAD designed to simplify visualization, manipulation, and analysis of point clouds directly inside CAD software. It enhances productivity for surveyors, engineers, architects, and 3D modelers. |
| 🔑 Licensing & Activation | |
| 2. What types of licenses are available? |
PointCloudWIZ offers three license options, depending on your needs: • Trial License – full access for a limited time to evaluate all features• 1-Year Single-User License – activated on one machine • 3-Year Single-User License – activated on one machine |
| 3. How do I activate my license? |
Install PointCloudWIZ → open CAD software → go to the PointCloudWIZ ribbon tab → open PCW Info → enter your license key and email → click Activate. An active internet connection is required for license activation. |
| 4. Can I transfer my license? | No — PointCloudWIZ licenses are not transferable. However, in urgent situations, you may contact our support team to request an exceptional manual reset, this is available only for 1 and 3 years licenses. |
| 5. What if I change PC or reinstall Windows? | You may need a license reset. Contact support with your license key and machine ID. |
| 🧩 Compatibility & CAD Versions | |
| 6. Which CAD versions does PointCloudWIZ support? |
AutoCAD 2018 to 2027 ZWCAD 2024 to 2026 BricsCAD 2025 to 2027 ✅ .NET Framework 4.8 ✅ .NET 8 |
| 7. Does it work with AutoCAD LT or BricsCAD Lite? | No — AutoCAD LT does not support .NET plugins, and neither does BricsCAD Lite: BricsCAD Pro or higher (Pro, BIM, Mechanical, Ultimate) is required. |
| 8. Is PointCloudWIZ compatible with vertical AutoCAD products? |
Yes, including: • AutoCAD Civil 3D • AutoCAD Map 3D • AutoCAD Architecture (If the AutoCAD core version is supported.) |
| 🖥 Installation & Requirements | |
| 9. How do I install PointCloudWIZ? |
1. Download the installer from the official website. 2. Run the setup. 3. Open the CAD software — PointCloudWIZ will load automatically. |
| 10. Minimum system requirements |
• Windows 10 or later • AutoCAD 2018-2027, ZWCAD 2024-2026 or BricsCAD 2025-2027 • 8GB RAM (16GB recommended) • GPU with OpenGL/DirectX acceleration |
| 11. Plugin does not load in my CAD software |
• Ensure NETLOAD is allowed • Add plugin folder to Trusted Locations • Reinstall with administrator privileges • Check that your CAD version is supported (64-bit, see question 6) • BricsCAD: V25, V26 or V27 required, Pro level or higher |
| 🧭 Point Cloud Support | |
| 12. Supported point cloud formats for AutoCAD | RCP and RCS. |
| 13. Supported point cloud formats for ZWCAD and BricsCAD |
ZWCAD: RCS, RCP, E57, LAS, LAZ, and PTS. BricsCAD: all formats BricsCAD attaches natively, including E57, LAS, LAZ, PTS, PTX, RCP, RCS and HSPC. |
| 14. How large can a point cloud be? | PointCloudWIZ can handle any point cloud size that AutoCAD, ZWCAD or BricsCAD itself is capable of loading and processing. Performance depends primarily on your system hardware (RAM, GPU, and storage). |
| 🤝 Support & Updates | |
| 15. Do I receive updates? | Yes — all licenses include free updates within the same major version. |
| 16. How can I contact support? |
Use the support form on our website or contact us by email. Please provide: • CAD software and version (AutoCAD, ZWCAD or BricsCAD) • PointCloudWIZ version • License key (optional) • Error description + screenshots |
| 🔧 Troubleshooting | |
| 17. The CAD software crashes when loading a cloud |
• Update GPU drivers • Reduce point cloud density • AutoCAD: convert to RCP/RCS • Ensure hardware meets the requirements |
| 18. Commands do not appear in my CAD software |
• Plugin installation may have failed • The CAD profile (AutoCAD, ZWCAD or BricsCAD) may be corrupted • Run your CAD software as administrator on first load |
Visit our support page or contact our technical team.