General FAQ – PointCloudWIZ

1. What is PointCloudWIZ? PointCloudWIZ is a plugin for AutoCAD, ZWCAD and BricsCAD designed to simplify visualization, manipulation, and analysis of point clouds directly inside CAD software. It enhances productivity for surveyors, engineers, architects, and 3D modelers.
🔑 Licensing & Activation
2. What types of licenses are available?

PointCloudWIZ offers three license options, depending on your needs:

• Trial License – full access for a limited time to evaluate all features
• 1-Year Single-User License – activated on one machine
• 3-Year Single-User License – activated on one machine
3. How do I activate my license? Install PointCloudWIZ → open CAD software → go to the PointCloudWIZ ribbon tab → open PCW Info → enter your license key and email → click Activate.

An active internet connection is required for license activation.
4. Can I transfer my license? No — PointCloudWIZ licenses are not transferable. However, in urgent situations, you may contact our support team to request an exceptional manual reset, this is available only for 1 and 3 years licenses.
5. What if I change PC or reinstall Windows? You may need a license reset. Contact support with your license key and machine ID.
🧩 Compatibility & CAD Versions
6. Which CAD versions does PointCloudWIZ support? AutoCAD 2018 to 2027
ZWCAD 2024 to 2026
BricsCAD 2025 to 2027

✅ .NET Framework 4.8
✅ .NET 8
7. Does it work with AutoCAD LT or BricsCAD Lite? No — AutoCAD LT does not support .NET plugins, and neither does BricsCAD Lite: BricsCAD Pro or higher (Pro, BIM, Mechanical, Ultimate) is required.
8. Is PointCloudWIZ compatible with vertical AutoCAD products? Yes, including:
• AutoCAD Civil 3D
• AutoCAD Map 3D
• AutoCAD Architecture
(If the AutoCAD core version is supported.)
🖥 Installation & Requirements
9. How do I install PointCloudWIZ? 1. Download the installer from the official website.
2. Run the setup.
3. Open the CAD software — PointCloudWIZ will load automatically.
10. Minimum system requirements • Windows 10 or later
• AutoCAD 2018-2027, ZWCAD 2024-2026 or BricsCAD 2025-2027
• 8GB RAM (16GB recommended)
• GPU with OpenGL/DirectX acceleration
11. Plugin does not load in my CAD software • Ensure NETLOAD is allowed
• Add plugin folder to Trusted Locations
• Reinstall with administrator privileges
• Check that your CAD version is supported (64-bit, see question 6)
• BricsCAD: V25, V26 or V27 required, Pro level or higher
🧭 Point Cloud Support
12. Supported point cloud formats for AutoCAD RCP and RCS.
13. Supported point cloud formats for ZWCAD and BricsCAD ZWCAD: RCS, RCP, E57, LAS, LAZ, and PTS.
BricsCAD: all formats BricsCAD attaches natively, including E57, LAS, LAZ, PTS, PTX, RCP, RCS and HSPC.
14. How large can a point cloud be? PointCloudWIZ can handle any point cloud size that AutoCAD, ZWCAD or BricsCAD itself is capable of loading and processing. Performance depends primarily on your system hardware (RAM, GPU, and storage).
🤝 Support & Updates
15. Do I receive updates? Yes — all licenses include free updates within the same major version.
16. How can I contact support? Use the support form on our website or contact us by email.
Please provide:
• CAD software and version (AutoCAD, ZWCAD or BricsCAD)
• PointCloudWIZ version
• License key (optional)
• Error description + screenshots
🔧 Troubleshooting
17. The CAD software crashes when loading a cloud • Update GPU drivers
• Reduce point cloud density
• AutoCAD: convert to RCP/RCS
• Ensure hardware meets the requirements
18. Commands do not appear in my CAD software • Plugin installation may have failed
• The CAD profile (AutoCAD, ZWCAD or BricsCAD) may be corrupted
• Run your CAD software as administrator on first load

Need More Help?

Visit our support page or contact our technical team.

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